- Resend tickets to attendees and also send to a different email address if needed
Tip: If you are an attendee that has misplaced your original order confirmation email, you'll need to either contact the event organizer or retrieve your tickets through Ticketbud here.
- Go ahead and log in to your Ticketbud account and go to My Events from the top navigation bar. Click on your event and go to the Ticket Sales page from the toolbar on the left side.
- From here, use the Search Purchasers field or scroll through your list of ticket purchasers to locate the order that needs to be resent. Next, click the email button to resend the ticket(s).
- If the purchaser is requesting that the email be sent to a different email address, click the pencil button and edit the email address. Make sure to click Update to save your changes. Then, resend the tickets by clicking the email button.
If you run into any issues getting this done or still have questions, please don't hesitate to contact us at email@example.com