If you have questions regarding specific event information or refunds, please contact the event organizer. Ticketbud as an event registration and ticketing platform does not control how the event is run and does not collect or distribute the proceeds from ticket sales.
Prior to the event date, you can find the Contact Organizer button on the event page where you purchased your tickets. The button is on the right side under the date & time of the event.
If the event date has passed, please refer to bottom of your order confirmation email for the organizer's contact information or contact us at firstname.lastname@example.org and we would be happy to provide you their email address.